Welcome to ZBH Services (“we,” “us,” “our,” or “ZBH Services”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website:
products.zbhservices.com
Our website offers digital products, including ebooks, digital cards, Christmas and holiday cards, printables, templates, and other digital products.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect certain information.
Information You Provide Directly
You may voluntarily provide information when you:
- Purchase a digital product
- Contact us
- Subscribe to an email list or newsletter
- Submit a question, comment, or support request
- Participate in a promotion, survey, or other website activity
This information may include your name, email address, billing information, order information, and other information you choose to provide.
We only request information that is reasonably necessary for the relevant purpose.
Payment Information
When you purchase a product, payment information may be processed by a third-party payment processor.
Depending on the payment method used, we may not directly receive or store your complete payment card information. Payment processors may collect and process payment information according to their own privacy policies and terms.
We encourage you to review the privacy policy of the payment provider you use.
Automatically Collected Information
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Referring website
- Pages visited
- Time spent on pages
- Date and time of visits
- Website interactions
- Other technical information
This information may be collected through cookies, analytics tools, server logs, pixels, and similar technologies.
2. How We Use Information
We may use collected information for legitimate business and operational purposes, including to:
- Process and manage orders
- Provide access to purchased digital products
- Deliver download links or product information
- Respond to customer inquiries
- Provide customer support
- Improve our website and products
- Understand how visitors use our website
- Maintain website security
- Detect and prevent fraud, abuse, or unauthorized activity
- Communicate with customers about orders or important service information
- Send newsletters or promotional communications where permitted
- Measure advertising and marketing performance
- Comply with applicable laws and legal obligations
We do not intend to collect more personal information than reasonably necessary for these purposes.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support advertising or marketing activities.
Cookies may help us:
- Keep the website functioning properly
- Remember certain preferences
- Understand website traffic
- Analyze website performance
- Measure advertising effectiveness
- Provide relevant advertisements where applicable
You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
4. Google AdSense and Advertising
We may use Google AdSense or other advertising services to display advertisements on our website.
Third-party advertising providers may use cookies or similar technologies to show advertisements based on a user’s visits to this website or other websites.
Google and its advertising partners may collect or use information according to their own policies.
You can learn more about Google’s privacy practices and advertising controls through Google’s official resources.
We do not control the information collection or processing practices of third-party advertising providers.
5. Google Analytics and Website Analytics
We may use analytics services, such as Google Analytics, to understand how visitors interact with our website.
Analytics services may collect information such as:
- Pages visited
- Traffic sources
- Device information
- Browser information
- Approximate geographic information
- Interaction data
- General usage patterns
We use this information to understand website performance and improve our content, products, and user experience.
Third-party analytics providers process information according to their own privacy policies and terms.
6. Affiliate Links and Affiliate Marketing
Our website may participate in affiliate marketing programs.
This means that some links on our website may be affiliate links. If you click an affiliate link and subsequently make a qualifying purchase or complete another qualifying action, we may receive a commission at no additional cost to you.
Affiliate networks and third-party websites may use cookies or other tracking technologies to attribute referrals and commissions.
We aim to recommend or reference products and services that may be relevant to our visitors. However, visitors should independently review the terms, pricing, features, policies, and suitability of any third-party product or service before making a purchase.
Our participation in an affiliate program does not necessarily mean that we own, operate, or control the third-party company or website.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, services, platforms, payment providers, advertising networks, affiliate partners, social media platforms, or other external resources.
When you leave our website or interact with a third-party service, that third party may collect information according to its own privacy policy.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
8. How We Share Information
We do not sell your personal information simply because you visit our website.
However, we may share information with trusted third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Payment processors
- Website hosting providers
- Digital product delivery providers
- Email service providers
- Analytics providers
- Advertising partners
- Affiliate networks
- Technology and security providers
- Professional service providers
- Government authorities or law enforcement when legally required
Third parties may process information only according to their applicable terms, policies, contracts, or legal obligations.
9. Data Security
We take reasonable measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
Therefore, while we work to protect information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take reasonable steps to address the situation.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how personal information is used
- Opt out of certain marketing communications
These rights are not absolute and may be subject to legal limitations.
To make a privacy-related request, please contact us using the contact information provided on our website.
We may need to verify your identity before processing certain requests.
13. Marketing Communications
If you voluntarily subscribe to our newsletter or promotional communications, we may use your email address to send relevant information, updates, offers, or other marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional or service-related communications, such as order confirmations and important account or product information, may still be sent when necessary.
14. International Visitors
Our website may be accessible to visitors from different countries.
Depending on where you are located, your information may be processed in countries other than your own. Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction.
By using our website where legally permitted, you acknowledge that information may be processed by service providers located in other jurisdictions.
15. California Privacy Rights
If applicable to you, certain California privacy laws may provide additional rights regarding personal information.
Depending on the circumstances and applicable legal requirements, California residents may have rights concerning access, correction, deletion, and certain disclosures or uses of personal information.
If you are a California resident and would like to exercise an applicable privacy right, please contact us.
We will handle verified requests in accordance with applicable law.
16. European Economic Area and United Kingdom Visitors
If applicable to you, individuals located in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws may have additional rights concerning their personal information.
Depending on applicable law, these may include rights to access, correct, delete, restrict, object to processing, or request portability of personal information.
Where processing is based on consent, you may generally withdraw your consent at any time.
You may also have the right to lodge a complaint with an applicable data-protection authority.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, products, services, technology, legal requirements, or business practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the contact information available on our website.
ZBH Services
Website: products.zbhservices.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
19. Important Disclaimer
This Privacy Policy is provided for general informational purposes and is intended to describe our general privacy practices.
Because privacy requirements can vary depending on your business structure, customers’ locations, advertising platforms, payment providers, analytics tools, affiliate networks, cookies, and applicable laws, this document should be reviewed and customized as necessary for your specific business.
By continuing to use our website, you acknowledge this Privacy Policy and the practices described above, to the extent permitted by applicable law.